Buying an electric bike is often the start of a great adventure. You ride more often, go further, and rediscover the pleasure of cycling in everyday life. At KAMEO Bikes, our mission is simple: to help cyclists enjoy their favorite bike without worries or technical surprises.
With this in mind, we are introducing a new offer: a 5-year warranty on your electric bike. It's our way of supporting you over the long term and making sure your e-bike remains reliable, efficient and enjoyable to ride for years to come.
Available now in our stores in LiÃĻge and Bruxelles, as well as for online purchases, this warranty applies to all electric bikes equipped with a Bosch or Shimano motor.
A 5-year warranty on Bosch and Shimano e-bikes
All electric bikes already benefit from a standard warranty on their components. At KAMEO Bikes, we decided to go one step further.
We now offer a free warranty extension up to 5 years for electric bikes equipped with Bosch or Shimano motors, provided that a regular maintenance program is followed in our workshops.
Why this approach? Because a bike that lasts is, above all, a bike that is well maintained. Regular servicing allows small issues to be detected early, ensures optimal adjustments and keeps your bike performing well over time.
With this warranty, you benefit from both:
- regular technical follow-up
- and extended protection for the key components of your e-bike.
Whether you ride for commuting, weekend rides or everyday mobility, the goal is simple: to help you ride with peace of mind.
Why Bosch and Shimano?
In the world of electric bikes, two names consistently stand out for their reliability and quality: Bosch and Shimano.
These manufacturers have developed motor systems for years that are known for their durability, precision and performance. Today they equip many of the most respected electric bikes on the market.
At KAMEO Bikes, we focus on these systems because we know them well. Our mechanics are trained to work with Bosch and Shimano technologies, allowing us to provide accurate diagnostics, effective maintenance and reliable technical support.
Another advantage is the very efficient and responsive manufacturer service support, which ensures quick access to parts and solutions when needed. You will also find a wide range of bikes equipped with these motors from trusted brands such as:
What the warranty covers
Covered components
The warranty covers the main electrical components:
- the motor
- the battery
- the display and electronic components
If any of these parts fail due to a manufacturing defect, they will be repaired or replaced free of charge.
Not covered (normal wear)
Normal wear parts are not included in the warranty:
- tires
- chain
- brake pads
- cassette
- cables
Special conditions for the battery
The battery is one of the most important components of an e-bike. To provide additional reassurance, the warranty includes a gradual replacement coverage.
If a defect is confirmed:
100 %
covered
Years 1 to 3
85 %
covered
4th year
75 %
covered
5th year
Battery usage and storage must follow the manufacturer's recommendations.
- Bosch battery guide: Download the guide
- Shimano user guide: Download the guide
Conditions to benefit from the 5-year warranty
The extended warranty is based on a simple principle: a regularly maintained bike remains a reliable bike.
1. Maintenance program
- First service between 3 and 6 months after purchase (or max. 1,000 km)
- Then one service per year in one of our workshops
2. Normal use of the bike
The warranty does not apply:
- in case of competitive use
- if the battery is stored or used improperly
Cyclists are also expected to inform KAMEO Bikes quickly if a problem occurs.
3. Maintenance at KAMEO Bikes
To ensure proper follow-up, maintenance must be carried out at KAMEO Bikes workshops.
4. Mileage limit
The warranty remains valid until 5,000 km per year, or 25,000 km in total. Beyond this mileage, the warranty expires.
Discover our electric bikes
With this 5-year warranty, we want to offer more than a commercial argument. The goal is to build a lasting relationship with the cyclists who trust us.
Buying an electric bike is investing in a practical, enjoyable and sustainable means of transport. With regular maintenance and serious technical follow-up, an e-bike can accompany you for many years.
Visit our stores in LiÃĻge or Bruxelles. Our team will be happy to help you find the e-bike that suits your needs, equipped with a Bosch or Shimano motor.

