Frequently Asked Questions

Yes. In our shops in Liège (Quai de Rome) and Brussels (Uccle), you can try the bikes on display, and our advisers help you choose the model and size that suit your riding. For a speed pedelec, we offer a one-week trial on your actual commute. Not every brand is available in both shops (Cube in Liège, Moustache in Brussels): contact us before you come to check that the model and size you are interested in are available.

It is recommended to come to the store either in the early afternoon or at the end of the morning. Indeed, these time slots are generally less frequented than the start of the day and the end of the day, which are often very busy. This will allow you to make your shopping more quietly and to avoid any queues. Do not hesitate to plan your visit according to these tips to fully enjoy your store experience.

Yes, as soon as the bike carrier hides the car's lights and number plate, it must carry its own. That is why the Thule Epos and VeloSpace carriers come with a full rear light unit and a 13-pin plug. You will need to add a plate showing your registration number.

The RAVeL (Réseau Autonome de Voies Lentes, or autonomous network of slow routes) is a Walloon network of paths reserved for non-motorised users: cyclists, pedestrians, joggers, horse riders and people with reduced mobility. It is built on former railway lines and towpaths, making it fairly flat, safe and pleasant. More than 1,500 km of paths are available across Wallonia, and the Liège area is particularly well served. Remember to share the space: ride at a moderate speed, signal when overtaking and watch out for families. A hybrid, gravel bike or e-bike is perfectly suited.

KAMEO Bikes serves individuals, self-employed people and companies wishing to set up a bike scheme for their employees. We offer a selection of new bikes, both electric and non-electric, as well as second-hand bikes inspected for quality and safety. Customers benefit from personalised advice, test rides and after-sales service. Visit our shops in Liège or Brussels to talk it through.

No. Access to your bike's data through the Bosch API requires your explicit consent. You remain fully in control of this sharing and can revoke access at any time from the Bosch eBike Flow app.

KAMEO Bikes was founded in 2017 and first became known for company bike leasing. In 2022, KAMEO opened its first shop for private customers in Liège, on the Quai de Rome, combining sales and servicing of bikes of all brands. Since taking over Ermès Bike, KAMEO also has a shop and workshop in Brussels, in Uccle.

KAMEO Bikes has taken over the Ermès Bike workshop, founded in 2021 by Adrien Guilmin. The team is unchanged: you will find the same trusted mechanics, with the same level of skill and advice, now backed by KAMEO's resources. The workshop has moved from Avenue Louise to a larger, better-equipped space at Rue de la Mutualité 79, 1180 Uccle, less than 2 km from the old address. As well as servicing, you can now find new bike sales, financing, leasing and rental there.

The KAMEO Bikes Brussels shop is at Rue de la Mutualité 79, 1180 Uccle. You can have your bike serviced there (quick services and repairs on all brands) and browse a selection of new bikes and accessories: city bikes, longtails, speed pedelecs and more. It also offers sales with financing options for private customers, leasing for companies, solutions for public bodies and bike rental.

Cube is sold at our Liège shop, Quai de Rome. That is where the range is displayed, where the bikes arrive and where test rides and orders take place. A test ride before buying is strongly recommended. Let us know the model and your size: we will prepare the bike in advance and book a slot for you.

e-Key relies on two components in constant communication: an app for bookings, and a connected key box that hands out and collects keys securely. The system can manage several interconnected sites, booking rules (maximum duration, time between bookings), user groups, personalised confirmation emails with instructions, and usage statistics. For a shared bike fleet in your company, get in touch with us to discuss it.

e-Key is a connected key box system developed by KAMEO Bikes from 2017, originally to manage the keys of shared company bikes. It has become a Liège-based company in its own right, with its own website (e-key.be), so it can also serve needs beyond cycling: shared vehicles in companies or residential buildings, hotels, coworking spaces and large industrial sites.

You will find the date and location of your maintenance appointments in the “Maintenance” tab of your customer area.

To book a service for your bike at Kameo Bikes, here is the procedure to follow: - Go to the Kameo Bikes public website. - Complete the reservation form. - Validate the form. Once these steps have been completed, our workshop will contact you to confirm your appointment. Please do not hesitate to contact us if you need further assistance.

It is important to take into account the waiting times that vary depending on the season. In low season, these deadlines are short, generally 1 or 2 days. On the other hand, in high season, there can be more than 3 weeks of waiting. Thus, it is strongly recommended to have your bikes maintain preventively during the low season. This will allow you to benefit from shorter deadlines and avoid possible prolonged expectations during the high season. Taking care of your upstream bike will also allow you to take full advantage of your walks without having to undergo too long waiting times. By planning the maintenance of your bikes during the low season, you ensure better availability of services and greater responsiveness from professionals. So do not hesitate to anticipate and take care of your bikes for a more pleasant and serene practice throughout the year.

At the crankset, yes: we remove one chainring, the front derailleur and its shifter. But if the original cassette stays (an 11-34, for instance), you lose the small chainring without gaining anything at the back, and the bike climbs worse than before. A proper conversion also needs a wider-range cassette and a rear derailleur that can handle it. It needs costing: talk to the KAMEO workshop before removing anything.

With a single chainring, yes, and it is simple: we swap the chainring for a smaller one (for example from 44 to 40 teeth), adjust the chain, and all your gears become about 10 % easier. One part and a workshop visit are enough. With a double chainring it is far more limited: very few chainring pairings exist, the gap between them is restricted and the cassette cannot go beyond 36 teeth, so the only real answer is often a different bike. Talk to our workshop before changing anything.

Rain is not a problem: the components are sealed and SRAM states IP69K certification for its AXS system, meaning it withstands high-pressure water jets. In practice it copes with a Belgian winter better than a mechanical cable, which corrodes unseen inside its housing. Drivetrain maintenance is still essential, though: electronics remove cable adjustment, not wear on the chain, cassette and chainrings. Cleaning, lubrication and chain-stretch checks remain necessary, and our workshop takes care of them during your services.

With wide tyres, pressure is what delivers most of the comfort. With 32 mm tubeless tyres, you can run noticeably lower pressure than with a 25 mm tyre and inner tube, without risk of pinch flats, gaining comfort and grip on rough roads. The right value depends on your weight and the kind of roads you ride. Drop by our Liège or Brussels workshop: we will set the pressure with you.

The one part you must not forget is a spare derailleur hanger: it is specific to each frame model, impossible to find on the road, and without it a simple fall can end the trip. Also worth carrying: - a comprehensive multi-tool, tubeless plugs and glue, - chain links and spare brake pads, - spare batteries if you have electronic derailleurs, - cable ties and some cord. Our workshops in Liège and Brussels are happy to go through your kit list with you before you leave.

On loaded bikes coming back from trips, what our workshop sees most often is torn tyre sidewalls, broken drivetrain parts and worn brakes. Preparing a bike for this kind of ride means anticipating that wear: have the tyres, drivetrain and brakes checked before you leave. On rough terrain, wide tyres and low gearing are also a real asset. The KAMEO workshop works on all brands, not just the ones we sell: book a slot for a service before you set off.

Yes. 26-inch tyres and inner tubes are still easy to find. The choice is more limited for complete wheels and high-end forks, as 26 inch disappeared from new bikes between 2013 and 2017. If your bike still rides well, our Liège and Brussels workshops can service it without any problem.

It depends on how you use it. For moderate use, one service a year is usually enough; for intensive daily use, plan several services a year. Washing your bike regularly also reduces wear between services. The KAMEO workshop in Liège and Brussels can advise you on a schedule that suits your riding.

KAMEO Bikes is working on connecting its myKameo system to Bosch eBike Flow data to offer three services: preventive maintenance alerts when your bike nears a mileage or usage threshold, a bike health record that updates automatically (mileage, battery condition, service history), and certified mileage to make resale easier. The rollout will be gradual, starting with customers on a maintenance contract, in which the basic monitoring will be included. Let us know in store or by email if you would like to be told when it launches.

Yes, noticeably. With a mid-drive motor, all the torque goes through the chain: an e-MTB chain wears two to three times faster than on a non-electric bike over the same distance. That is why the KAMEO workshop checks chain stretch at every service. Replacing the chain in time avoids having to replace the cassette as well.

Yes, if the bike is kept outside or in an unheated garage. Cold temporarily reduces range, and long storage at low temperatures is not good for the battery cells. Bring it indoors, store it at around 30 to 60 % charge, and fully recharge it before your first spring ride.

Four conditions apply: - a first service between 3 and 6 months after purchase (or at the latest at 1,000 km), then a service every year; - these services must be carried out in KAMEO workshops; - normal use: no competitive use, and the battery stored and used according to the manufacturer's recommendations; - a limit of 5,000 km per year, or 25,000 km in total; beyond that, the warranty ends. Please let us know promptly as soon as you notice a problem. To book a service, contact our Liège or Brussels workshop.

The warranty covers the main components of the electrical system: the motor, the battery, the display and the electronics. If there is a manufacturing defect, they are repaired or replaced free of charge. Wear parts are not covered: tyres, chain, brake pads, cassette, cables and housings. For the battery, cover for a confirmed defect is gradual: - 100% in years 1 to 3; - 85% in year 4; - 75% in year 5. Battery use and storage must follow the manufacturer's recommendations.

The principle is the same as on a conventional bike, but the frequency changes. A mid-drive motor's torque works the chain far harder than legs alone, so it wears faster. If you ride a lot with assistance, have the chain elongation checked roughly every 1,500 km: a two-minute check that saves you replacing the cassette along with the chain. Our workshops can carry out this check when you drop by.

KAMEO offers a free warranty extension of up to 5 years on electric bikes with a Bosch or Shimano motor, bought in our Liège and Brussels shops or online. It comes on top of the standard component warranty. In return, your bike must follow a regular servicing programme in our workshops: a well-maintained bike stays reliable for longer, and small issues are caught early. Our mechanics are trained on Bosch and Shimano systems.

No, in both cases. A multi-purpose penetrating spray such as WD-40 cleans and drives out moisture, but does not lubricate durably: you need to apply a proper chain lubricant afterwards. Motorbike chain grease is far too thick for a modern bike chain: it traps dust and turns the drivetrain into grinding paste. Our team can recommend the right lubricant for how you ride.

It is the signal that there is no lubricant left in the chain's pins, and that is when wear accelerates most: a dry chain wears out within a few dozen kilometres. Dry it, wipe it and re-lubricate it the same evening. With a thin oil or a wax, a single ride in a heavy downpour is enough to wash everything away; if you often ride in the rain, a thick (wet) oil is better suited.

Yes, but never by putting wax over the oil. Wax only bonds to bare metal: on a chain that is still greasy it flakes off within a few rides and the result is worse than before. A full degrease with solvent comes first, in several baths, until the liquid runs clear. The same applies to a new chain, whose factory grease must come off before the first waxing. Our Liège and Brussels workshops can prepare your chain: full degrease, first wax coat and a quick link fitted.

It mainly depends on the weather you ride in and how much time you are willing to spend on it: - Thick (wet) oil: you ride every day, in all weathers, and want to think about it as little as possible. Ideal for a daily commuting bike. - Thin (dry) oil: you mostly ride in dry weather and want a clean drivetrain without removing the chain. - Wax: you ride a lot of kilometres and do not mind a small maintenance routine. It is the option that wears the chain and cassette the least. The efficiency difference between them is negligible; the real difference shows in drivetrain wear.

Yes. The Multicharger3 uses standard Bosch and Riese & Müller components, which our workshops service and repair. A new generation coming out changes nothing for the maintenance of the previous one.

Not durably. The sidewall is the most flexible part of the tyre: it deforms with every wheel revolution and reopens any repair, and neither sealant nor a plug will do. On the spot, fit a boot behind the cut and an inner tube, and ride home at moderate speed. After that, the tyre must be replaced: a repaired sidewall giving way on a descent is not a risk worth taking.

No. A well-fitted plug often lasts for the rest of the tyre's life, and you leave it in for as long as it holds. Just trim flush whatever sticks out on the outside so it does not get torn off. Removing it reopens a hole the sealant may not close again. A plug in place also does not stop you fitting a spare inner tube if needed.

Every six months, or at every tyre change. Sealant dries out by evaporation, faster in summer and on thin, high-pressure tyres, and dry sealant repairs nothing. To check, shake the wheel next to your ear: if you hear no sloshing, there is no liquid left. Our workshop can check your sealant, rim tape and valves for you.

Follow a set order, from the simplest fix to the heaviest, without skipping a step: - Let it work: turn the wheel so the hole is at the bottom and wait; sealant closes holes of up to about 6 mm on its own. - Reinflate: without pressure, the sealant cannot get into the hole. - Push a plug into the hole from the outside, without removing the tyre. - Glue a tubeless patch inside the tyre (really a workshop repair). - As a last resort, fit an inner tube to get home. Most punctures are sorted at the first or third step. A sidewall tear or a dented rim goes straight to the inner tube.

A little, yes: a single chainring takes all the effort, and the chain runs at an angle more often at the ends of the cassette. The difference shows mainly in chainring lifespan. Regular cleaning and lubrication matter far more, however, than the choice between a single and a double.

No, electric bikes do not recharge downhill for a fairly simple reason: the device necessary to recharge the batteries would be too heavy, which would cause loss of efficiency. This constraint is more relevant for a car, since it is much heavier than a bicycle. A difference of 20 kg, for example, would not have a significant impact on a car, but could be much more harmful for a bicycle.

Good morning, To answer your question on bike delivery times, it actually depends on several factors. If the bicycle is in stock with us, we can start preparing it immediately and ordering any necessary accessories. In this case, the delivery time is generally about ten days. On the other hand, if the bike is in stock at our supplier, we place an order as soon as possible and we prepare it upon reception. In this situation, the delivery time is rather around two weeks. Finally, if the bike is neither in stock with us nor with our supplier, the delivery time is more complex to estimate because it will depend on the supplier and specific conditions of the order. In this case, we study each situation individually to provide you with a precise estimate. Do not hesitate to contact us for more information or to follow the progress of your order. We are here to help you and provide you with the best possible service.

Almost all of them, yes: that is how the Tern system works, and most can be fitted in a single workshop visit. There are two exceptions to plan for. The double kickstand (DuoStand, Atlas) is fitted by removing the crankset, so it is best to include it in your order. And battery bays are built into the frame: one cannot be added to a bike that does not have one.

At Tern, "Mini" is not a size but a family of bikes: Mini accessories (Clubhouse Mini, Storm Box Mini, Storm Shield Mini...) fit the HSD, Quick Haul and Short Haul, while versions without "Mini" fit the GSD, Quick Haul Long and Orox. Weather protection stacks in a set order: the Rain Shield clips onto the Sun Shield, which in turn requires the matching Clubhouse. The rear rack takes only one platform: Clubhouse Mini or Captain's Chair, never both. Before ordering a part, give us the year and exact version of your bike, and our workshop will check the fit with you.

This is the question that splits the Tern longtail range: - one child: HSD or Quick Haul, with a Clubhouse Mini or a Captain's Chair; - two children (or an adult on the back): GSD or Quick Haul Long, with the full-size Clubhouse. Moving from a one-child to a two-child format later means changing bikes, not just accessories. Also think about storage: all Tern longtails can be parked upright, but if the bike has to go up stairs or into a lift, tell us before you choose.

Yes, the Thule Epos and VeloSpace 3 carriers accept 30 kg per bike and 60 kg in total. However, you need to check two figures for your car: the maximum permitted load on the tow ball, and the remaining payload once your family and luggage are on board. It is almost always the car that sets the limit, not the carrier. For step-through frames or bikes without a top tube, a frame adapter is essential, and a loading ramp makes lifting a heavy bike easier.

Choose the seat by its mounting first, because your bike decides: - frame-mounted: clamps onto the seat tube, useful if the bike has no suitable rear rack; - rack-mounted: attached with straps to a rack rated for the load; - MIK: tool-free click-on fitting, only on a MIK rack, common on recent e-bikes. The Yepp Maxi rear seats suit children from 9 to 22 kg, and the Yepp Junior takes over from 22 to 35 kg (roughly 6 to 10 years). A helmet is always a must, and keep the first ride short.

A child seat keeps your child in view and barely changes the size of the bike, making it ideal for short daily journeys. A trailer protects from the rain, can carry two children plus shopping, and turns into a pushchair on arrival. On the other hand, it takes up space, both in the garage and on the road. We can help you decide in store based on your journeys.

Both climb just as low and go just as fast: it is not about ability or price, but pedalling comfort. A single chainring suits you if you mostly ride steep, muddy tracks and want nothing to manage: fewer parts, one less adjustment, and a chain that stays put. A double chainring suits rides that mix a lot of road with some gravel: it gives twice as many usable gears, with smaller steps on the flat. In Belgium, a double is at home on the RAVeL greenways and in Hesbaye, a single in the Condroz and the Ardennes. The best way to decide is to try both in Liège or Brussels.

Even with only one child today, the double version gives more room for belongings (changing bag, picnic, shopping) and allows for a possible second child. The difference in weight and bulk is small. If you are sure you will not have a second child and want the most compact option, the single version does the job perfectly. All Thule Chariot models come in both versions.

Shimano Di2 is semi-wireless: the shifters communicate wirelessly, but the derailleurs are wired to a single central battery, often hidden in the seat tube. SRAM AXS is fully wireless: each derailleur has its own removable battery, with no wiring in the frame. Shimano Q'AUTO shifts automatically using sensors and recharges itself as you ride via a dynamo hub, so there is no battery to charge. In short: - fully internal cable routing and you like to work on your bike: AXS - double chainring in the mountains or long-distance touring: Di2 - nothing to recharge, for trekking or city riding: Q'AUTO

For a gravel ride on mixed terrain (tracks, small roads, natural sections), go for wide tyres between 35 and 45 mm: they provide more comfort and grip. Some tracks can be muddy depending on the weather, so adapt your equipment and pace. A hybrid can manage this kind of route, but a gravel bike offers more comfort, efficiency and safety. Our workshop will gladly advise you on the right tyres for your bike.

Generally, a child can ride in a trailer once they can sit up well on their own, usually at around 9 to 12 months. For younger babies, Thule offers the Infant Sling accessory, a hammock that allows an infant to travel from the first months. Always follow the manufacturer's and your paediatrician's recommendations.

Technically yes, but it rarely makes financial sense. You need to replace the shifters and derailleurs and add a battery, sometimes the seatpost too: the cost almost always exceeds the price difference between two new bikes. On mountain bikes, the latest SRAM drivetrains also require a UDH-standard frame. Bring your bike to KAMEO and we will price both options side by side.

Thule trailers fit the vast majority of bikes thanks to the ezHitch attachment system. Specific adapters exist for bikes with a thru-axle or an integrated hub. Using an e-bike is actually recommended if you are towing two children, as the motor assistance easily makes up for the extra weight. Some e-bikes with an integrated rear hub simply need an adapter, which we keep in stock. Bring your bike to one of our shops: we will check compatibility and do the first installation with you.

It depends on how often and how you will use it: - Chariot Lite: for leisure use, mainly cycling at weekends. The best balance of finish and price, with leaf-spring suspension and a 5-point harness. - Chariot Cross: for mixed cycling and walking or running. It adds adjustable suspension, a reclining seat, a rear storage compartment and the option of hand brakes via the all-terrain kit. - Chariot Sport: for intensive daily use. Hand-operated disc brakes and integrated LED lighting are already included. - Thule Courier: a simpler, more affordable option for occasional use. Our advisers in Liège and Brussels-Uccle can show you the differences in store.

You stay in the gear you are in and ride home in it: not pleasant, but not dangerous, as the brakes are independent of the drivetrain. The systems warn you well in advance, via an LED or an alert on the bike computer, and on a Shimano double-chainring setup the front derailleur is cut first to preserve the rear gears. As for battery life, expect around 1,000 to 2,000 km from a Shimano Di2 battery and about twenty hours of riding per derailleur with SRAM AXS. Just remember to charge up before a long trip.

Put as little weight as possible on the handlebars: at low speed, on steep climbs or technical descents, a mass at the front pulls on the steering and makes the bike unpredictable. Keep the handlebar bag for snacks and what you need while riding, and put most of the volume in the frame bag (low and central) and at the back. On a bag, it is almost always the mountings that fail first, especially on seat packs: a rigid rear-mounted system is more dependable than a strap around the seatpost, and check your attachment points at every stop.

Liv is the Giant group's brand dedicated to women. The BeLiv AR follows the same idea as the Contend AR: same aluminium frame, same carbon fork, 32 mm tyres and clearance up to 43 mm. The difference is the fit: sizes from XS to L, narrower handlebars, shorter stems and cranks matched to the size. The result is a natural position, without having to adapt a bike designed for larger riders. In the shop, we take your measurements to choose the right size.

Its real strength is consistency: with no cable to stretch, clog or corrode, shifting stays the same in winter and summer, on day one and after thousands of kilometres. It also needs almost no finger effort, which helps with small hands, cold hands or arthritis. It is a genuine gain if you ride all year in all weathers, especially on a frame with internal cable routing. However, it is neither faster nor lighter than a well-adjusted mechanical groupset, and costs roughly €400 to €600 more on a complete bike of the same level. The easiest way to decide is to try one in our Liège or Brussels shops.

- Contend AR: road bike with 32 mm tubeless tyres and clearance up to 43 mm, Shimano CUES groupset with a very low gear. For rough roads and easy gravel. - Contend SL: more tarmac-focused, with Shimano Tiagra (or 105 on the higher version). If you stay on the road. - FastRoad AR: the same "all-road" idea, but with a flat handlebar, for a more upright and reassuring position in town. In short: if you sometimes leave the road, go for the AR. Our advisers in Liège and Brussels will help you choose.

For daily use, choose a fully equipped bike: - a sturdy rear rack rated for at least 25 kg - rigid mudguards, ideally fixed to both the frame and the rack (less noise and rubbing) - a kickstand - lights powered by the bike's battery, so there are no separate batteries to recharge Also think about your own kit: helmet, pannier, waterproof clothing and a high-visibility vest.

It is a so-called "all-road" road bike. Its geometry and handlebar are those of a road bike, fast on tarmac, but it takes much wider tyres: it comes with 32 mm tubeless tyres and has clearance up to 43 mm. It is ideal if your rides include rough roads, cobbles or hard-packed gravel. For genuinely rough tracks or bikepacking, a gravel bike remains more suitable.

City bikes, speed pedelecs, cargo bikes and folding bikes are best suited to commuting. Road bikes, gravel bikes and mountain bikes lean towards leisure, while trekking and hybrid bikes are true all-rounders. Some ranges meet specific needs: a folding bike combines easily with the train or car, and a cargo or longtail bike carries equipment or children. To choose well, also consider the terrain (road, greenways, dirt tracks, forest), how often you ride, the distance you plan to cover and your budget.

Yes, this is one of the brand's most tangible strengths. Second-hand Moustache bikes resell well, because the range evolves through successive improvements rather than complete overhauls, and because parts remain available for a long time. A 2018 Lundi frame, for example, can still be repaired today.

Only if the frame is designed for it, with an adjustable part or a dedicated rear end (as on the Cube FRITZZ, for example). Otherwise, fitting a 27.5-inch rear wheel lowers the bottom bracket, changes the seat angle and makes the pedals hit the ground more often. Bring the bike in: we check what the manufacturer allows before touching anything. Also bear in mind that a mullet needs a different tyre and inner tube (or sealant) for each wheel.

The whole Moustache electric range uses Bosch motors and is now built on the Bosch Smart System: motor, battery, display and handlebar remote form a single connected system, controlled through the eBike Flow app. In practice, this gives you performance updates after purchase, an electronic lock (eBike Lock) that disables the motor using your phone, and a motor our workshop can diagnose and repair.

Often yes, thanks to modern geometries. But on small frames, many brands deliberately switch to 27.5 inch or a mullet, so the rear wheel does not hit the saddle when you shift your weight back on a descent. At Cube, for example, some models change wheel size depending on frame size. The simplest thing is to try: we will put you on both in the shop, and you will feel the difference within minutes.

There are three main frame shapes: wave (low step-through, upright posture), trapeze (a comfortable middle ground) and diamond (sportier, with a higher step-over). Gender does not dictate the frame: choose what feels comfortable. For size, as a general guide: under 1.60 m = S, 1.60 to 1.75 m = M, 1.75 to 1.85 m = L, over 1.85 m = XL. Sizing varies between brands, so the safest option is to try the bike in store with a KAMEO adviser.

Partly. As with almost the entire cycle industry, the frame and many of the components come from Asia. What is French is the design and the assembly, which is increasingly complete, in the brand's workshops in the Vosges. Moustache is therefore a French brand that assembles in France, not a bike made entirely in France. This local assembly shortens the supply chain and allows the bikes to be adjusted during the year.

A mullet combines a 29-inch wheel at the front with a 27.5-inch wheel at the back. At the front, the big wheel rolls over obstacles better and inspires confidence on steep ground; at the back, the smaller wheel makes the bike more playful, quicker in corners and gives more room when you shift your weight back on steep descents. It is the setup of enduro and downhill bikes, and increasingly of aggressive electric mountain bikes, which it makes livelier. If you mostly ride rolling trails or like climbing, 29 inch remains the better choice.

Battery capacity, measured in Wh (watt-hours), determines range, like a car's fuel tank. As a guide: - 250 to 400 Wh: short trips, city use - 500 to 540 Wh: medium-length trips - 600 to 800 Wh: long trips, maximum range Real-world range also depends on your weight, the terrain, your speed and the assistance mode (Eco or Turbo). Some models let you combine two batteries for more than 1,200 Wh.

A Moustache name is made up of a day of the week, a number and a trim level. The day indicates the use: Lundi for town and daily commuting, Mardi for comfortable city riding, Mercredi for the children's balance bike, Friday for fast commuting, Samedi for leisure rides and tracks, Dimanche for road and gravel. The number is the wheel size in inches (a Lundi 27 runs on 27-inch wheels) and the figure after the point is the trim level: the higher it is, the higher-end the equipment. More recent models (Xroad, Trail, Game, Clutch…) are simply named after their discipline.

29 inch is today's default choice: it rolls better over roots and rocks, holds speed better, grips better and inspires confidence on descents. It is the standard in cross-country, trail and on most electric mountain bikes. 27.5 inch is livelier and easier to turn; it still makes sense for smaller riders (often in XS and S sizes) and for leisure mountain bikes focused on handling. More than wheel size, the right frame size, your terrain and your tyres matter. Come and try both in our Liège or Brussels shops.

Nominal power is 250 W for all standard e-bikes (the legal limit in Belgium): it is torque, in Nm, that determines how easily you climb. For daily commuting, we suggest as a guide: - flat terrain (Brussels, Charleroi): 50 to 60 Nm - hilly terrain (Liège, Namur): 65 to 75 Nm - mountainous terrain (Ardennes): 85 Nm or more Our advisers in our Liège and Brussels shops can help you choose based on your actual route and priorities (range, weight, price).

On a bike with a one-piece cockpit (handlebar and stem in a single part), such as the Merida SILEX RS, the bar width and stem length are set by the frame size. You cannot fix a poorly chosen position simply by swapping a stem or handlebar. The size is therefore decided when you order. Come to the shop: in about ten minutes we will take your measurements and compare them with your current bike.

The monitoring applies to bikes with the Bosch Smart System and a ConnectModule, the GPS and connectivity module that transmits the data. Some bikes have it fitted as standard; for others it is an optional add-on. Older Bosch systems (generations before the Smart System) are not compatible, and bikes with Shimano, Brose or Fazua motors are not covered: for those we continue to carry out manual diagnostics in the workshop. If in doubt, our team can check your bike's compatibility in a few minutes in store.

On an electric bike, a rack almost always comes out ahead: the motor absorbs the extra weight, and aerodynamics matter less when the assistance holds you at around 25 km/h. Watch out for a battery on the down tube, though: it often makes a frame bag impossible to fit. For wide tyres and e-bikes, there are reinforced removable racks such as the ORTLIEB Quick-Rack XL. Bring your bike in and we will check what fits.

No. The frame, fork, carbon seatpost and geometry are identical, and the tyre is still 45 mm, on a wider rim that even lets you run slightly lower pressure. The riding position therefore remains that of the SILEX, comfortable on long rides. The only real difference in comfort comes from the one-piece cockpit (handlebar and stem in a single part), which is a little stiffer than a conventional bar. The frame also keeps its mounting points, so bikepacking is still possible.

Count on 35 to 45 litres for a week staying in hotels or guesthouses, and 55 to 70 litres if you camp and cook. Below 25 litres, you are looking at a weekend without a tent. These figures are for summer: in winter, clothing easily adds 10 litres. Our team can help you put together the right luggage for your bike and your trip.

Merida offers three complementary gravel families. - SILEX: the adventure gravel bike, for bikepacking, rough tracks and long rides without the clock. - SILEX RS: exactly the same frame and geometry as the SILEX, but with race equipment (wide-rim carbon wheels, one-piece cockpit, aero chainring, Di2 electronic groupset). For ultra-distance and fast, high-mileage rides. - MISSION: pure racing with a road focus, a lower position and tyre clearance limited to 40 mm. In the shop, we will help you choose according to how you ride.

ORTLIEB roll-closure bags are rated IP64: dust-tight and protected against splashing water from all directions. There is one condition, though: roll the closure down three to four times, then clip it. With only two turns, water eventually gets in over the top, and that is the most common mistake.

Yes, in the vast majority of cases. The removable ORTLIEB Quick-Rack mounts on eyelets where they exist, but also via a seat-stay adapter or a dedicated thru axle that replaces yours and creates the missing anchor points. It goes on in about fifteen seconds and comes off in five, without tools. Bring your bike to our Liège or Brussels shops: we check the thread and tyre clearance in a few minutes.

The 2027 Cube range brings several notable changes: - a new DJI Avinox motor, the first non-Bosch motor in Cube's history, fitted to some Stereo electric mountain bikes; - Cube's first fully suspended touring bike, the Nuride Hybrid ONE11 HPC, which remains fully equipped; - a completely redesigned aero frame for the Litening Aero road bike; - the return of the Fritzz for enduro and an expanded Nuroad gravel family, from aluminium to carbon. Our Liège shop will be happy to show you these models.

Two criteria settle it: how much volume you carry and how wide the trails are. - Rack with panniers: for several days, plenty of volume, and bags you unclip in seconds at the hotel. The choice for bike touring and daily commuting. - Bikepacking bags (seat, handlebar, frame, fork): for narrow trails and two- or three-day trips, with a bike that stays nimble. - Both: a removable rack at the back and soft bags at the front, the combination we fit most often. Contrary to popular belief, bikepacking is not always lighter.

Yes. The whole of Cube's current catalogue can be ordered, in all the manufacturer's sizes and colours, including models we have not brought into the shop (for example some versions fitted with ABS). Tell us the model, size and colour you want: we will check the actual lead time with Cube before confirming your order. Lead times vary widely between models; the expected delivery date is shown on each product page of our website.

No. The Bosch Smart System and the previous generation use different electronics: motors, batteries and displays cannot be mixed. Within the Smart System, however, you can change the display, for example adding a Kiox 300 or a SmartphoneGrip to a bike that only had a System Controller. Our team can check in store which system your bike uses.

A 600 Wh battery usually gives between 50 and 130 km. That spread is normal: range depends on the assistance mode, the terrain, your weight and any load, tyre pressure and temperature. The same bike might do 60 km in Turbo mode in the Ardennes and 130 km in Eco mode along a canal. Be wary of a single range figure quoted without conditions: watt-hours are not kilometres.

At Cube, the number after a children's bike name is the wheel size in inches: 160 for 16-inch, 240 for 24-inch. Choose according to the child's height, never their age. The Numove family covers the whole progression, from a balance bike (from age 2) to an almost adult-sized bike. The Acid family offers sportier children's and junior bikes, up to an electric version for teenagers. Bring your child to the shop to try one.

The helmet comes first: it is compulsory and must protect the temples and neck better than a standard cycling helmet. Being seen is also essential, so a reflective vest is strongly recommended. Finally, a good pair of gloves adds comfort, warmth and safety, especially at 45 km/h. Our in-store team can recommend models suited to speed pedelecs.

Three questions are usually enough to find the right Cube family. - Where do you mostly ride? In town and on cycle paths: Editor, Nulane, Supreme or Town. On country roads and compacted tracks: Touring, Kathmandu, Nature or Nuroad (gravel). In woods and on trails: Nuride, Reaction or Stereo. - How far? Under 10 km per trip, almost anything works; beyond that, electric assistance makes a real difference. - Do you need an easy step-through? A low frame (Supreme, or the Comfort and Easy Entry versions) lets you get on without swinging your leg over the saddle. To carry children or loads, Cube offers a front-loader (Cargo), a longtail (Longtail) and a trike (Trike). Our advisers in Liège will gladly help you decide.

Yes. Before buying a speed pedelec, a real test on your own routes is essential. That is why KAMEO Bikes offers you the chance to try a speed pedelec for a week. Leave us your contact details or visit one of our shops in Liège or Brussels-Uccle to arrange your trial.

A Cube name always reads in the same order: the family (what the bike is for), then "Hybrid" if it is electric, the equipment level and the battery capacity in Wh. For example, a Kathmandu Hybrid SLX 800 is a high-end electric touring bike with an 800 Wh battery. Equipment levels, from entry to top: ONE and Pro, then Race and EX/EXC, then SLX and finally SLT. For frames, HPA means aluminium, HPC a carbon main frame, and C:62 and C:68X full carbon (C:68X being the lightest). Useful suffixes: FE (Fully Equipped) means supplied with mudguards, rack, kickstand and lights; 45 indicates a speed pedelec; Rookie a children's or junior version.

No. Modern motors let you ride at 45 km/h with moderate effort: with some motors, such as Pinion, you can hold that speed at around 120 to 140 W, comparable to a running pace at which you can still hold a conversation. The effort is fully adjustable: if you want a harder workout, simply reduce the assistance.

The speed pedelec is the fastest form of active transport in urban and suburban areas: on average, a journey is about 60% faster than on a standard e-bike. At a realistic average speed of around 32 km/h including stops, half an hour lets you cover about 16 km. A daily commute of 15 to 20 km therefore becomes entirely feasible, even if you are not sporty, and can rival the car at rush hour. Our advisers in Liège and Brussels-Uccle can help you assess your route.

On trails and gravel, without hesitation: most punctures seal without you having to stop, and you can run lower pressure for more comfort and grip. In return, the sealant needs refreshing roughly every six months. On a city bike that covers few kilometres, that upkeep often outweighs the benefit, and we sometimes advise sticking with inner tubes. Talk to our workshop to decide based on how you ride.

Not necessarily: the Multicharger4's frame, Safety bar and rear rack have been redesigned. Bring a list of your accessories and we will check compatibility part by part.

It depends on your situation: - you need it now: the Multicharger3 remains an excellent bike, available immediately, and its 160 kg total capacity is enough for most families with one or two young children; - you carry heavy loads (two growing children, an adult on the back, big shopping trips): the Multicharger4's 200 kg is worth the wait; - you find it hard to swing your leg over: the Multicharger4's low frame is easier to get on, especially when loaded. In 2026, Riese & Müller announced the first customer bikes for March 2027. Come and talk it over in our Liège and Brussels shops.

The Multicharger4, unveiled in 2026, keeps the midtail concept but evolves on six points: - it carries more: 200 kg maximum total weight (previously 160 kg) and 80 kg on the rear rack (previously 65 kg); - a single low step-through frame, easier to get on, in two sizes (S/M and L/XL); - an 800 Wh Bosch PowerTube battery, with an optional second battery for 1,600 Wh; - redesigned accessories: a Safety bar that opens, a more stable kickstand, an adjustable stem and a reflective rain cover; - five use-based kits (Passenger, Cargo, Family) instead of a long list of options. The Bosch motors remain from the same families.

No. The HSD P10e Sport is a North American version with assistance up to 45 km/h. It is not offered in Belgium, where the HSD P10e is limited to 25 km/h, like any electric bike that is not a speed pedelec.

Not necessarily all of them. Tern has renewed part of the accessory range (Clubhouse Mini, Storm Box Mini, Sidekick footrests) and added the Hardshell Hauler, a 26-litre lockable hard case. Bring a list of your accessories to the shop and we will check compatibility before you buy anything.

Yes. Automatic mode is optional: you can change gear yourself at any time using the handlebar control, just like a conventional derailleur. This is handy when a climb starts suddenly, as the automatic mode cannot anticipate it. At each shift, the motor briefly eases off the assistance for a smooth change, even when loaded.

The Bosch Performance Line motor (75 Nm), the 545 Wh battery and the 20-inch wheels stay the same. The real differences: - a stiffer frame: 190 kg total load instead of 180 kg, riders up to 130 kg and from 150 to 200 cm tall; - wireless electronic shifting, with an optional automatic mode, and a shorter first gear for hill starts; - stronger Magura brakes at the rear, a Purion 200 display and a Physis 3D stem adjustable without tools. On the other hand, the Gen 3 is slightly heavier (28.3 kg vs 27.6 kg) and slightly wider when folded. You can try the automatic shifting in store.

Folded size and ride comfort pull in opposite directions: - BYB (20" wheels, double fold): the most compact, for a car boot, a cupboard or under a desk; - Link and Verge (20" and 451): the balance, with the Link the most versatile and the Verge the fastest; - Node (24") and Eclipse (26"): more comfortable if you ride more than 10 km in one go. If you want assistance, the Vektron is the only electric folding bike in the range, designed for combining train and bike. A test ride in store will settle it in a few minutes.

On the GSD and Orox, the second battery bay doubles the range. It is worthwhile if you ride more than 50 km a day with a load, or if you cannot charge at work. Otherwise, it adds weight and cost for range most riders never use. The good news: it can be added later.

To benefit from the leasing option within your company, it is important to get in touch with our company and the human resources department. We will then organize a one -hour meeting, during which we will present all the legal documents to set up, as well as a demonstration of our online platform. This will ensure that all employees will have access to our platform to easily order their future bike.

This complete formula includes: - cycling and its possible accessories, - financing, - Omnium insurance against theft and breakage all over the world, - A repair assistance available 24 hours a day, 7 days a week, - Interviews, parts and labor included. It therefore offers complete coverage to guarantee the safety and proper functioning of your bike, wherever you are.

Our leasing offer is currently only reserved for companies. For this, two situations may arise. Either you are independent or in management company and you wish to benefit from a service bike. In this case, we can formulate you an offer and check with your accountant what is the level of bicycle deduction. Second option, you are an employee in a company that offers a bicycle plan. The cost of the bicycle paid by your employer will be offset by a decrease in your net remuneration. The financial advantage is important because all the taxes you normally pay for a salary, you can keep them in order to finance your bike.

The government plans to make the mobility budget mandatory for employers that have provided company cars for more than 36 months in total. The timetable announced in early 2026 was: 1 January 2027 for companies with 50 or more employees, 1 January 2028 for those with 15 to 49 employees, with companies under 15 employees exempt. However, the legislation has been delayed, so these dates still need to be confirmed by publication of the law in the Belgian Official Gazette. In the meantime, any employer can already offer the mobility budget on a voluntary basis.

Yes. Bikes (standard, electric, cargo) and their accessories fall under Pillar 2 of the mobility budget, as do electric mopeds, which includes speed pedelecs. Pillar 2 spending is exempt from personal income tax and social security contributions for the employee, making it the most tax-efficient pillar. KAMEO Bikes can advise you on the right bike and on setting it up with your employer.

The mobility budget lets an employee entitled to a company car give it up, fully or partly, in exchange for a budget equal to the car's total cost of ownership (TCO). For the employer, it is cost-neutral. The budget is split into three pillars: - Pillar 1: a greener company car (since 1 January 2026, fully electric only); - Pillar 2: sustainable mobility (bike, public transport, shared mobility, etc.), exempt from tax and social security contributions; - Pillar 3: the unused balance, paid in cash and subject to a special contribution of 38.07%. The choice always lies with the employee, never the employer.

Applications are made via the MyBEE platform within 6 months of the purchase invoice date; after that, the grant can no longer be awarded. Have ready a bank certificate, any mandate, the invoice for the cargo bike or trailer, the vehicle's technical documentation and, if you are claiming an increase, proof of social or environmental exemplarity. Brussels Economy and Employment issues its decision within 4 months of receiving a complete application; you then have 6 months to send the supporting documents and receive payment. For tax purposes, the grant is taxable for a self-employed individual and exempt for a company.

The grant is for SMEs with at least one operating site in the Brussels-Capital Region and active in an eligible sector (defined by NACE-BEL codes, which you can check on economie-emploi.brussels). The company must have an economic and commercial purpose, must not have received €300,000 in de minimis aid over three years, must be up to date with filing its annual accounts, and must have a diversity plan if it has more than 50 employees. Eligible vehicles are cargo bikes designed for freight with a payload of at least 100 kg (electric assistance limited to 250 W and 25 km/h) and utility trailers with a payload of at least 50 kg. Our B2B sales team can help you choose a compliant model.

The Brussels-Capital Region offers SMEs a grant for buying a cargo bike or bike trailer. According to information published in 2026, the base rate is 40% of eligible costs excluding VAT, with 10% increases each for a start-up, an environmentally exemplary company and a socially exemplary company, up to a maximum of 70%. The grant is capped at €4,000 per cargo bike and €2,000 per trailer, with a maximum of three vehicles and €12,000 per calendar year per company. Each invoice must be at least €500 and a separate application is needed for each vehicle.

The subsidised equipment must remain on your company's balance sheet as an asset for three years. Second-hand equipment must be bought from a professional seller with a proper invoice. The grant can be combined with other aid as long as total subsidies do not exceed 80% of the price excluding VAT, but double Walloon regional funding for the same equipment is not allowed. The grant is subject to the de minimis rule. Applications are made online only, via monespace.wallonie.be. For any questions about eligibility or choosing equipment, visit us in store or email info@kameobikes.com.

The grant is aimed at self-employed people and private or public legal entities (companies, non-profits, municipalities, etc.) with a place of business in Wallonia. At least 75% of the activities carried out with the subsidised equipment must take place in Wallonia. The equipment must be used to transport goods or provide services that involve moving equipment by bike: restaurateurs, tradespeople, couriers, urban logistics, and so on. According to the article published in 2026, invoices dated from 2 January 2024 onwards are accepted.

Yes, Wallonia offers a 'cycle logistics' grant for businesses, separate from the grant for private individuals that was abolished in 2026. According to information published in 2026, it covers 50% of the price excluding VAT of a bike, cargo bike or trailer, new or second-hand, with or without electric assistance. The stated ceilings are €5,000 for a new electric bike or cargo bike, €1,500 without assistance and €3,500 for a new trailer (lower amounts for second-hand), with a maximum of €50,000 per beneficiary over three financial years. The grant is available until the regional budget runs out, so check availability before buying. Our B2B sales team can help you.

Most schemes can be combined: municipal grants, the Bruxell'Air grant (depending on your municipality's rules) and the cycling allowance. Before buying, check your municipality's grants, as amounts and conditions change regularly. All grants require an invoice in your name from a professional seller, showing the type of bike and the price including VAT; purchases between private individuals are generally not eligible. For a second-hand bike, it depends on the municipality. KAMEO Bikes always provides a compliant invoice, and our advisers in Liège and Brussels-Uccle can help you identify the grants available to you.

In 2026 the cycling allowance is €0.37 per kilometre for home-to-work journeys, exempt from tax and social security contributions up to an annual ceiling of about €3,690. It is a federal measure that applies throughout Belgium. It covers all types of bike: standard, electric, cargo and speed pedelec, and it can be combined with municipal grants. Talk to your employer: an agreement with them is all you need.

The Flemish Region does not offer a regional grant to private individuals for buying an electric bike. Several Flemish municipalities do have their own grants, with amounts and conditions that vary: check with your local council. Even without a purchase grant, you can receive the cycling allowance for commuting and, depending on your employer, a company bike.

Bruxell'Air is a Brussels-Capital Region grant for Brussels residents who give up their car. If you live in Brussels and deregister a number plate in your name (active for at least two years), you receive an amount that can be spent on, among other things, an electric bike. In 2026 the amount depends on your income: €1,052, €726 or €526. Some Brussels municipalities add a stackable top-up grant. Plan the plate deregistration in advance and check the deadlines in the rules. Our advisers in Brussels-Uccle can point you in the right direction.

Not for private individuals: the Walloon Region abolished its regional grant for buying an electric bike, cargo bike or electric conversion kit on 1 January 2026. It only covered purchases made up to 31 December 2025, and applications already submitted via monespace.wallonie.be are still being processed. However, many Walloon municipalities keep their own grants, typically between €50 and €400 (sometimes more for lower-income households or cargo bikes). Check your municipality's website or mobility department before buying. Support for businesses (cycle logistics) falls under a separate scheme.

Yes. A bike can be one of the benefits in a cafeteria plan, alongside other options such as multimedia or pension savings: this is what Atradius, a KAMEO client, has done since 2024. The aim is to optimise employees' take-home pay while encouraging active mobility. With KAMEO, users are supported throughout, in French and Dutch: trying several models before choosing, home delivery of the bike and servicing carried out at the workplace. The usage rules (such as the minimum share of commutes by bike) should be explained clearly to employees from the start.

Yes. The joint committee 330 cycling allowance is independent of the lease: it applies to commuting with any bike, including a lease bike. When the agreement was concluded in 2024, it was set at €0.35/km. To ensure the lease bike is not treated as a taxable benefit in kind, you must commit to using it regularly for commuting, and you receive the allowance for every kilometre ridden.

Under joint committee 330, you fund the bike and its services by converting all or part of your year-end bonus: the gross bonus plus the employer's social security contributions. For example, a €3,000 gross bonus represents a budget of around €3,972 for the bike. This budget can only be used for bike leasing, up to a maximum of €12,000 a year. Note that you cannot top up the bonus with part of your salary. The contract usually runs for 36 months and includes servicing, insurance and breakdown assistance; at the end, you can buy the bike for around 16% of its value.

Yes. A collective labour agreement that came into force on 25 September 2024 allows bike leasing for all employees under joint committee 330, except doctors. This includes general and psychiatric hospitals, forensic psychiatry centres, home nursing, federal rehabilitation centres, community health centres and the Red Cross blood services. The lease costs your employing institution nothing. KAMEO supports healthcare organisations free of charge in setting up their bike plan.

Lease contracts are designed not to be interrupted, but there are several solutions if an employee leaves (voluntarily or not) or is absent for a long period: - find a new user for the bike; - transfer the contract to the new employer when leaving; - buy the bike or pay contract termination fees. In any case, there is a solution so the organisation is not left paying for a bike with no user. The exact terms depend on the bike plan rules and the contract signed.

You must commit to using your lease bike regularly for commuting: in practice, you sign a declaration on your honour when you receive the bike and cycle at least 20% of your home-to-work journeys. Only days actually spent at the workplace count, not working from home. Cycling part of the journey is enough (train and bike, car and bike), and you can ride more in summer and less in winter as long as the 20% is met over the year. If not, a benefit in kind may be applied; a travel log helps document your use.

Yes. The Multicharger3 is already available through bike leasing, and the Multicharger4 will be as soon as it is available. Talk to your employer or to our team, who will guide you through the process.

The budget can come from three sources, which can be freely combined, and the employee can always top up from net pay: - the end-of-year allowance: the easiest to set up and the most tax-efficient, with an average budget of €2,000 to €3,000 a year; - extra-statutory leave days, converted at their value (roughly €100 to €200 per day depending on salary), giving €100 to €1,200 a year; - the cycling allowance, the least attractive option as it brings no extra tax or social advantage and varies with the journeys actually cycled. If the budget falls short, the employee repays the difference to the employer out of net pay.

Yes, it is now possible. Since May 2023 and an article by the UVCW (the Walloon association of cities and municipalities), public administrations can adjust an employee's gross salary, which allows bike leasing just as in the private sector. The employee pays for the bike out of pre-tax pay, and the arrangement is cost-neutral for the administration. Your employer does need to set the plan up: adapting the pay statutes and work regulations (with union approval), a public tender to choose the supplier, and a Bike Policy and contract addendum signed by each employee. Several Walloon bodies have already done it, such as the municipality of Léglise and the intermunicipal company IDEA.

For shared bikes within the company, an operating lease without a purchase option is recommended if you do not want to keep the bikes: all services are included and the monthly cost is lower. If you want to be able to acquire the bikes at the end, opt for a contract with a purchase option. For a bike plan for your staff, choose a contract with a purchase option of around 16%: your employees will want to be able to buy their bike at the end, and a higher buy-back value would reduce the plan's tax advantage. KAMEO offers contracts with flexible duration, residual value and service level: get in touch to discuss it.

Yes, the mobility budget already exists and any company can offer it today without waiting for it to become mandatory. Getting started early helps employer and employees get used to the system. KAMEO Bikes is a partner of MBE (Mobility Budget Expert), a platform that centralises all mobility budget spending regardless of the pillar and simplifies eligibility checks and reimbursements. We support companies that want to include solutions such as long-term bike leasing: get in touch with our B2B team.

Operating leasing is about use: all services are included, the payments are booked as expenses and there is no purchase option, so the bike goes back to the lessor at the end. Finance leasing is about ownership: a token purchase option (around 5% of the bike's value) transfers ownership at the end, but the accounting is more complex because a depreciation schedule must be kept. KAMEO does not offer finance leasing, given its more complex accounting and legal implications.

At the end of the lease, you can buy the bike at a price set from the start, around 15 to 16% of its new value after 36 months (16% at KAMEO), or return it and start again with a new bike. That rate is not set by law: it is market practice. If you leave your employer mid-contract, your employer's bike plan rules apply, usually with an early buy-back of the bike or its return. Ask before signing: it is often what most sets two bike plans apart.

Yes. KAMEO Bikes offers long-term bike leasing to individuals on an all-inclusive basis: bike, servicing, insurance and assistance for a fixed monthly fee. This solution is compatible with the mobility budget: the monthly cost can be paid directly from your mobility account. Because the budget works on a cash-flow basis, a payment spread over several months is charged to the mobility account gradually. Contact us or visit one of our shops for a tailored quote.

You must have a company car or be entitled to one under your employer's policy. You also need at least 3 months' service and to have had (or been entitled to) a company car for at least 3 months. Note: if you give up your company car, you cannot ask for one again for at least 3 years, unless your job changes substantially. Your employer must give you clear information about the amount and the options available.

Renting is a subscription in your name over 24, 36 or 48 months, with no deposit or down payment. The monthly fee includes: - comprehensive insurance against theft, attempted theft and vandalism, valid worldwide; - breakdown assistance in Belgium and up to 30 km beyond the border; - a servicing budget you set when signing, based on your usage; - a replacement bike if yours is out of action for a long time. The insurance file is approved within 24 to 48 hours by our partner Atradius. There is no purchase option: at the end, you return the bike or order a new one. If you want to own the bike, look at leasing or buying instead.

The amount equals the total cost of ownership (TCO) of the company car you give up. The law sets indexed annual limits: in 2026 the budget is at least €3,233 and at most €17,244 per year per employee, and may not exceed 20% of total annual gross salary. If the car's TCO is below the minimum, you still receive the minimum; if it exceeds the maximum, the budget is capped at the legal maximum.

A lease bike used for commuting does not create a benefit in kind: you pay no tax on it, and the exemption also covers private use, e-bikes and speed pedelecs. You can also combine it with the per-kilometre cycling allowance (€0.37/km tax-free in 2026, within an annual cap). In the example of an employee earning €2,500 gross with a €3,200 bike, the allowance brings the net cost down from €62.81 to €32.81 a month. Please confirm your tax situation with your employer or accountant.

Not in your own name: in Belgium, bike leasing always goes through a professional structure, meaning your employer (bike plan) or your own self-employed business. If your employer does not yet offer a bike plan, you can suggest one: the employer deducts the cost and the plan costs them nothing. Otherwise, renting is open to anyone (employees, self-employed people, retirees, students): a subscription in your name over 24, 36 or 48 months, with omnium insurance, breakdown assistance and a maintenance budget you set when signing. You can also buy the bike and spread the payment.

All three options are paid monthly, but they differ on three points: who pays, who owns the bike and what happens at the end. - Leasing: goes through your employer (out of your gross salary) or through your self-employed business. The leasing company owns the bike during the contract; afterwards you can buy it (around 16% of the new price after 36 months at KAMEO) or hand it back. Thanks to the tax advantage, it is the cheapest option for the user. - Renting: a subscription in your own name, over 24, 36 or 48 months, open to anyone and with no deposit. The monthly fee covers omnium insurance, breakdown assistance and a maintenance budget you set when signing. There is no purchase option: at the end, you return the bike or order a new one. - Financing: you buy the bike, it is yours from day one and you spread the payment (at KAMEO, for example, in 2 or 3 interest-free instalments via Alma, depending on the amount). Insurance and servicing remain your responsibility. In our Liège and Brussels shops, we will work it out for your situation.

The user account is a precious tool for several reasons. First of all, it gives you access to a complete history of your invoices, interviews and bikes. This allows you to follow all the repairs carried out and keep track of the evolution of your bikes over time. If you are a member of a company offering a bicycle plan, your account will also allow you to access the parameters of this plan and understand its impact on your net remuneration. It is a practical way to stay informed and effectively manage your participation in the program. Finally, this tool facilitates communication with our teams. You can plan an interview, obtain information on a specific model or ask all your questions with ease. Do not hesitate to use your user account to make the most of our services and stay in touch with our team.